Overview:
This discussion revolves around Sunil’s organisation, SERV Victoria, and its journey through privatisation and digital transformation.
Serve Victoria is responsible for managing the land registry for Victoria, Australia. Five years ago, it underwent privatisation, which included a branding change to signify its transition.

The conversation delves into how the organisation managed both privatisation and digital transformation simultaneously, with a focus on moving operations to the cloud. Sunil explains the challenges and decisions involved in this process, emphasizing the importance of maintaining data security and integrity, especially regarding land title information. He discusses initiatives to leverage data to provide more value to Victorians, such as collaborating with the Victorian mortgage insurance agency. Sunil also touches on the role of machine learning in their future plans and the broader priorities for Australian technology leaders, particularly in Cybersecurity. He highlights the balance between addressing cybersecurity concerns and advancing other technological investments.